Medical Marijuana FAQ's

We aim to be as transparent about our refund policy as possible. It is as follows:

  • If you cancel your appointment more than 48 hours prior to an appointment, you will receive a full refund minus a $10 service fee.
  • If you cancel your appointment less than 48 hours prior to the appointment and do not reschedule that appointment, you will be charged $25.
  • If you do not show up for your appointment you will be charged $25.
  • Once a recommendation is issued after your exam, our services are not refundable in any way.

Patients should expect a 10-14 day application processing time from The Office of Medical Marijuana Use to issue your approval.  Once you have this notification and you have received your recommendation from a Express Cannabis Card Doctor, you will be able to visit or place a delivery order from any approved dispensary.
For updates on your file please call our office or the OMMU at 800-808-9580.

With Amendment 2, Florida’s Medical Marijuana program empowers people diagnosed with PTSD, Cancer, Chronic Pain, Multiple Sclerosis, Parkinson’s Disease, Glaucoma, ALS, HIV/AIDS, Epilepsy, and Crohn’s Disease to access a natural alternative.
If you're struggling with mental or emotional stress, your symptoms may be more similar to PTSD than you think. Please call us at 833-GCN-SWFL with any qualification questions.

Yes!!! Florida state law requires that a certified physician activate your Medical Cannabis once they have completed an exam and confirmed that you qualify. At this time, you’ll receive your Patient ID number!

Your state-required initial doctor’s visit is $195. The physical ID card issued by the state is $77.75. Per Florida State Law you must renew your recommendation with the doctor every 7 months.  This includes unlimited support, five-star service, and maximum dosing for 7 months.  If you are not approved, we offer a 100% money back guarantee!

Express Cannabis Card’s certified doctors can verify your symptoms and recommend an alternative with Medical Marijuana. While it is strongly preferred to have a pre-existing diagnosis, it is not legally required.  Recommendations are issued at the Doctor’s discretion and if he or she feels you do not qualify from debilitating emotional or physical symptoms, you will be denied.

Please visit to view a list of approved Medical Marijuana Treatment Centers located near you.

  • Vaporizer "pens"
  • Smokable flower
  • Capsules
  • Oral Solutions
  • Concentrated oils
  • Topical creams

No. Only medical marijuana products purchased from licensed Florida dispensaries can legally be possessed in Florida.

Patients that qualify as seasonal (living in FL for 30 consecutive days) must have a utility bill no more than two months old and a copy of either their property tax bill, voter's registration, mail from a financial institution, mail from a federal, state, county or municipal government agency or lease/mortgage agreement.

All major credit cards are accepted including Visa, MasterCard, American Express, and cash or check are all acceptable forms of payment.

While Medical Marijuana is legal under Amendment 2 in Florida, it is still prohibited under federal law so we are unable to accept any insurance, Medicare, or Medicaid at this time.

You should allow 30-60 minutes for your visit.  This will vary from patient to patient as we do not put a time limit on your health and ensure everyone leaves fully satisfied.  At your visit you will receive proven insights from our team on how to choose the right products, evaluate dispensaries, and balance CBD and THC for optimal results.

Along with the conditions listed in our Qualification Page, Amendment 2 allows licensed Medical Marijuana physicians to recommend Medical Marijuana for medical conditions of the same "kind or class" as comparable to those listed above.  What does this mean?  If a patient is suffering from symptoms that are similar to those listed and is otherwise qualified, the licensed Florida Medical Marijuana doctor can recommend Medical Marijuana.
Please contact our office at 239-221-6367 to discuss whether your symptoms might qualify you to receive Medical Marijuana.  We will gladly answer any questions you may have while determining if Medical Marijuana is right for you.

Cannabinoids are the therapeutic components of cannabis.  The two most commonly studied molecules are THC and CBD. Our bodies have an endocannabinoid system that produces our own internal cannabinoids ("endo" means internal) similar to those found in cannabis.  There are cannabinoid receptors throughout the human body and nervous system.  Cannabinoids bind to these receptor sites and have been proven to promote homeostasis, or "harmonic balance" of the human body and its systems.

Your health information will be stored on HIPAA-compliant technology, protected by 256-bit encryption, and multiple layers of security.

Express Cannabis Cards

24551 Production Circle, Suite 6
Bonita Springs, Florida 34135

(833) 426-7935 Toll Free
(239) 221-6367 Local
(844) 289-1965 Fax

Clinic Hours

Monday 9:00 AM - 5:00 PM

Tuesday 9:00 AM - 5:00 PM

Wednesday 9:00 AM - 5:00 PM

Thursday 9:00 AM - 5:00 PM

Friday 9:00 AM - 5:00 PM